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Some articles are in past editions of magazines that are no longer available online and links have been removed. Downloadable PDFs of the entire articles are available in the blog posts.
Part 1 - QC 2.0 Next Gen Quality Control for the Mortgage Industry
Combating Confirmation Bias
Preventing Mortgage Fraud
A Risk Control Framework - A Culture of Quality
Ten Timeless Lessons from The Mortgage Crisis
Success - It's all about Communication